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We would love to hear your suggestions or comments about our website, so we could improve our collections and services.

If you have any problem regarding the download of an order, please provide us with your Order number and payment method, so we can assist you as soon as possible.

Thanks a lot for contacting us, we will reply to your email as soon as we read it.


Royal Present Embroidery OÜ
EU Estonia. Tallinn,
Harju maakond, Kesklinna linnaosa, Narva mnt 5,
Postal Code 10117,
Registration Number 14637557



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Online shop terms and conditions of use

Online shop Royal Present Embroidery serves individuals, as well as retail manufactures. We welcome any new and constant customers and offer high quality services for them.
Our contact information is available for you and we accept all comments and request to satisfy your needs. Your suggestions and remarks will always help us to improve our services and we would like to have ones.

If any difficulties appear after you have purchased our design, do not hesitate to request our assistance. Our designers and technical support team are ready to meet your demands. According to User’s and Seller’s Agreement we try to solve all misunderstandings by negotiations first. The text of the agreement and terms of services are presented on the site. For both advantages we communicate and always solve problems. Just send us email to find out a solution or satisfy a request. Make sure that our mutual work brings only positive results.
We are open any time and quickly react to any emails or addresses. Our team appreciates our work with you, highly value your remarks and reviews.

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